The ECC Walk-In Counselling Service
IMPORTANT AGENCY UPDATE:
The Province of Ontario has announced Phase 1 of the gradual re-opening of services.
Our physical sites will remain closed until Toronto Public Health guidelines can be properly implemented regarding the gradual re-opening of our sites.
All of our services remain available during this time and can be accessed remotely by phone or videoconferencing for both existing and new clients.
To schedule a booked phone counselling session, please call 647-272-8482 between the hours of 8:30am-4:30pm.
What: The ECC Walk-In Counselling Clinic is a Counselling service available to children, youth and/or their families. We recognize that everyone has unique strengths, abilities and resources. Using a strength-based lens, our skilled and trained counselling staff work with children, youth and/or families to address their most important concerns.
The ECC is a partner of the "What's Up" Walk -In collaboration with East Metro Youth Services, Skylark Children, Youth and Family, Yorktown Child and Family Services, Youthlink, and Griffin Centre.
Who: Children and youth up to 24 years old and/or their families.
Children or youth 12 and over, capable of making decisions, may legally seek help on their own without the participation or approval of a parent or legal guardian. The ECC encourages family support wherever possible.
Cost: There is no cost. No health card is required.
Availability: Service is provided on a first come, first serve basis. All efforts are made to accommodate everyone, however due to high demand may require families to return another day.
Where: 200 Ronson Drive, Suite 401 (near the intersection of Martin Grove Rd and Dixon Rd)
Hours: Our Walk-In Clinic is open Monday - Friday. Please see below for the exact hours. The sessions are typically 60-90 mins in-length.
Monday: 2:00 pm - 6:00 pm (Arrive before 4:30 pm)
Tuesday 11:00 am - 4:00 pm (Arrive before 2:30 pm)
Wednesday: 12:00 pm - 8:00 pm (Arrive before 6:30 pm)
Thursday: 2:00 pm - 6:00 pm (Arrive before 4:30 pm).
Friday: 10:00 am - 2:00 pm (Arrive before 12:30 pm)
Reasons for Attending Walk-in
Here are some reasons why children, youth and/or their families attend the Walk-in Counselling Clinic:
- Not getting along with friends or family
- Having difficulty making or keeping relationships
- Feeling lonely, sad, anxious or worried
- Difficulty with managing anger
- Getting in trouble frequently at school, home or in the community
- Difficulty or an inability to focus on or complete tasks
- Sexuality and gender identity exploration
- Experiences of abuse
- Thoughts of hurting oneself or suicide
We ask clients to arrive 90 minutes before the end of the walk-in in order to ensure there is enough time to complete the intake paperwork and to have at least a 60 minute session with a counsellor.
Please note The ECC Walk -In does not provide adult mental health (25 years and over), financial, medical or legal consultation or services.