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Accessibility Policy :AODA Integrated Accessibility Standard

STATEMENT OF ORGANIZATIONAL COMMITTMENT:

The Etobicoke Children’s Centre (“The ECC”) recognizes the need to identify and remove barriers faced by people with disabilities. The ECC is committed to meeting the needs of people with disabilities in a timely manner through compliance with the requirements under the Accessibility for Ontarians with Disabilities Act, 2005 (“Act”). 

PURPOSE:

In accordance with the Act and Integrated Accessibility Standard (Ontario Regulation 191/11). The ECC has developed this policy in order to achieve greater accessibility for people with disabilities and to meet its obligations under the Integrated Accessibility Standard.

DEFINITIONS:

For the purpose of this policy, all definitions in the Act and the Integrated Accessibility Standard will be deemed to be definitions under this policy. 

APPLICATION: 

This Policy applies to all employees of The ECC and all individuals and other third parties that provide goods, services or facilities on The ECC’s behalf. 

GENERAL REQUIREMENTS

Accessibility Plan:

The ECC will establish a multi-year accessibility plan that outlines our strategy to prevent and remove barriers and meet the requirements under the Integrated Accessibility Standard.  We will review and update the accessibility plan at least once every five years.  Our accessibility plan will be posted on our website and will also be available in an accessible format upon request. 

Self-Service kiosks:

Currently, The ECC does not have self-serve kiosks. However, if The ECC decides to design, procure or acquire self-serve kiosks at a future date, we will have regard to accessibility for people with disabilities. 

Training:

The ECC will ensure that training is provided to: 

(a) all employees, and volunteers; 

(b) all persons who participate in developing our policies; and

Other persons who provide goods, services or facilities on behalf of the organization will be required to commit to providing training to their employees.

The training will consist of: (a) training on the requirements under the Integrated Accessibility Standard, and (b) training on the parts of the Ontario Human Rights Code that pertain to people with disabilities. 

The training will be appropriate to the duties of the person being trained and will be provided as soon as practicable.  A record will be kept of the dates of the training and the number of individuals trained. 

We will provide training on an ongoing basis when changes are made to our Integrated Accessibility Standard policies.    

INFORMATION AND COMMUNICATION STANDARD:

Feedback:

We value our customers and have a feedback process in place to receive customer input.  In order to make our feedback process more accessible to people with disabilities we will provide accessible formats and communication supports upon request.

Accessible Formats and Communication Supports:

We strive to provide information about our goods and services in formats that are accessible to our customers. The ECC will provide accessible formats and communication supports as required under the Integrated Accessibility Standard at no additional cost.  When an accessible format or communication support is requested, we will make the necessary arrangements in a timely manner that takes into account the person’s accessibility needs due to disability.  We will consult with the person making the request when determining the suitability of an accessible format or communication support.  We will notify the public about the availability of accessible formats and communication supports on our website. 

This will be in place by September 1, 2016. 

Accessible Emergency Information:

We will ensure that any emergency procedures, plans or public safety information that is made available to the public is provided to a person with a disability in an accessible format upon request. 

Website Accessibility:

The ECC recognizes the importance of website accessibility. Unless it is not practicable, we will incorporate the web accessibility features from the World Wide Web Consortium Web Content Accessibility Guidelines (“WCAG”) in accordance with the timetables set out in the Integrated Accessibility Standard. The ECC’s Accessibility Policy and Workplan will be available on our website.

This will be in place by September 1, 2016.

EMPLOYMENT STANDARD:

Recruitment:

The ECC understands the importance of accessibility during recruitment. As part of our recruitment process, we will notify current employees and the public about the availability of accommodation for applicants with disabilities. 

Job applicants that are chosen to participate in the selection process will be notified that accommodations are available upon request. If an accommodation is requested, we will consult with the applicant when determining a suitable accommodation. 

The ECC will notify successful job applicants about our policies related to the accommodation of employees with disabilities.

This will be in place by January 1, 2016. 

Notification of Policies:

The ECC will inform our employees of all company policies that support employees with disabilities, including policies on the provision of job accommodations that take into account an employee’s accessibility needs due to disability.  This information will be provided to new employees as soon as practicable after they begin their employment.  Employees will be provided with updated information whenever there is a change to policies pertaining to the provision of job accommodations for employees with disabilities. 

This will be in place by January 1, 2016. 

Accessible Formats and Communication Supports for Employees:

When requested, we will provide accessible formats and communication supports to an employee with a disability for information that is needed in order to perform the employee’s job and information that is generally available to employees in the workplace. The appropriate format or communication support will be selected after consultation with the employee making the request. 

This will be in place by January 1, 2016. 

Individualized Workplace Emergency Response Information: 

Individualized workplace emergency response information will be prepared for employees with disabilities where the disability is such that the individualized information is necessary and the organization is aware of the need for accommodation due to the employee’s disability. 

Individualized workplace emergency response information will be prepared as soon as practicable after we become aware of the need for accommodation due to the employee’s disability. 

With the employee’s consent, a person will be designated to provide assistance where necessary. 

An employee’s individualized workplace emergency response plan will be reviewed: 

(a) when the employee moves to a different location; 

(b) when the employee’s overall accommodations needs or plans are reviewed; and 

(c) when our general emergency response policies are reviewed. 

Individualized Accommodation Plans: 

Employees with disabilities will be provided with individualized accommodation plans. We will put in place a written process for the development of documented individual accommodation plans for employees with disabilities.  The process will include the eight elements set out in the Integrated Accessibility Standard. 

This will be in place by January 1, 2016. 

Return to Work Process:

We will put in place a documented return to work process for employees with disabilities who are returning to work and require disability-related accommodations.  The return to work process will outline the steps the organization will take to facilitate the return to work of employees who were absent from work due to disability. It will also incorporate the individualized accommodation plan in the process. 

This process will not replace or override any other return to work process created by or under another statute.  If an employee has an illness or injury that is covered under the return to work process in the Workplace Safety and Insurance Act then that process will govern. 

This will be in place by January 1, 2016. 

Performance Management, Career Development and Redeployment:

The ECC will take into account the accessibility needs of employees with disabilities, including individualized accommodation plans, during performance management, career development and redeployment.

This will be in place by January 1, 2016. 

DESIGN OF PUBLIC SPACES 

The ECC will comply with the requirements under the Design of Public Spaces Standard when building or making major modifications to public spaces. Procedures will be developed for preventative and emergency maintenance of the accessible elements that are put in place in compliance with the Design of Public Spaces Standard. 

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The Etobicoke Children’s Centre

65 Hartsdale Drive,
Etobicoke, ON M9R 2S8
Tel: (416) 240-1111
Fax: (416) 240-7999
Accredited by: Children's Mental Health Ontario Logo Sante mentale pour enfants Ontario
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